1. Store and website
Marché Naama Veedu provides grocery catalogue information and, when enabled, online ordering for eligible products, delivery areas, and pickup locations.
2. Product availability
Product availability may change. An item shown on the website may become unavailable before an order is confirmed or fulfilled.
3. Prices and taxes
Prices are shown in Canadian dollars unless stated otherwise. Applicable taxes are added where required by law.
4. Orders
Submitting an order starts the order process but does not guarantee acceptance. Naama Veedu may confirm availability, quantities, fulfilment options, pricing, and payment before accepting or preparing an order.
5. Payment
When online payment is enabled, payment is processed through the payment provider shown at checkout. The store does not ask customers to send card details by email or through the product-request form.
6. Delivery and pickup
Delivery and pickup are available only where they are shown as active. Fees, minimum orders, schedules, and service areas may vary.
7. Substitutions
Substitutions are handled according to the published substitution policy.
8. Cancellations and refunds
Cancellations, missing items, damaged items, and refund requests are handled according to the published refund and cancellation policy.
9. Website use
Customers must not misuse the website, interfere with its operation, submit false information, or attempt unauthorized access.
10. Changes
Naama Veedu may update these terms as store operations change. The version published when an order is submitted applies to that order unless applicable law requires otherwise.
11. Contact
Questions about these terms can be sent through the Contact page.